Fax supplies, copier and printer supplies ordered by
4:00pm (Central time)
ship the same day!
That applies to everything in our entire catalog! If for some reason, one of the printer, copier or fax supplies you ordered is temporarily out of stock, we will contact you with the estimated shipping day.
Our website does have a $30.00 Min order.
Shipping Selections:
| 1.Ground |
8.00 |
| 2.Three Business
Days |
15.00 |
| 3.Two Business Days |
20.00 |
| 4.Next Business
Day Afternoon |
30.00 |
| 5.Next Business Day
Morning |
45.00 |
| z.
APO/ FPO /AK
/HI /PR (bill to c/c actual US Postal shipping after shipped) |
0.00 |
| z. FEDERAL Gov't
Locations ONLY orders over $100.00 (GROUND) to Continental USA |
0.00 |
APO/FPO, Puerto Rico /Hawaii /Alaska, Paper Trays, and very
large items are subject to additional shipping for any AIR shipments.
Flat shipping
rate is based on 10 lb packages. If additional shipping applies you will
be notified before the order ships.
Most products
ship the same day if placed by 4:00CST - except holidays and weekends.
Prices, specifications, availability and terms of offers may change without
notice.
Despite our best efforts, a small number of items may contain pricing,
typography, or photography errors.
Payment
Options:
We accept,
Mastercard, Visa, & American Express
- Use our Secured Server to pay by CC
Net 30 On
Approved Credit -
Public School Districts, Hospitals, Colleges, State
and Federal Gov't have automatic terms. If you are a company, call us to
discuss term options. Individual terms are not available.
We try to make
ordering from us as easy as possible. So place on the web, fax or
call in order. 
Xerox
Returns
Replacement, warranty and
return of all damaged and defective Xerox items will be handled by Xerox,
USA. Call the Xerox Returns Hotline by dialing: 800-835-6100 option 1
& option 1.
Or click
here to email form to Xerox
Defective
If something is
defective or you don't want call within 30 days
we have a 30-day
return policy.
All product being returned for defective will be tested. If
you choose the Replace option, a replacement will be sent out immediately, but
if the original return is not received within two weeks, the replacement cost
will be charged to your credit card. If your replacement comes and it is
also defective, it is not returnable. In that case, it more than likely
something else in your machine causing problems.
Returned
consumables like ink and toner etc. found to be empty on return will be
recharged to your credit card.
Up to 25% restocking
fee will be charged on all non-defective returns, depending on product and
situation. Non-defective returns must be in resalable condition. NO
PRODUCT will be taken back if it is not returned in good condition and protected
by outer box.
Refunds
If you choose the Refund option, a credit will be put back to your credit card
after received. Toner, and Ink will take a few days longer, as they are
tested for amount used. Returned consumables like ink and toner etc. found to be
empty on return will not be refunded.
Damaged in
Transit
If your package and product has been damaged in transit, you must contact the
carrier and file a claim. We are not responsible for damages incurred during
shipping. You must comply with all of the carrier's rules and procedures
regarding damage claims. Please keep a record of your claim date and the name of
the person that you spoke to at the carrier's office. We can assist you
dealing with the carrier if need to, and will send out a replacement while you
wait.
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