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Shipping Information

Free Shipping

Some companies offer free shipping, we do not.  Our prices are good and we don't want to have to increase our prices to obsorb the shipping rates.  Should you have a large order, we would be glad to discuss free shipping.

Package Transit Times & Shipping Cost

We have warehouses all over the United States.  Typically, products arrive within three business days.  Most products ship the same day if order iplaced by 4:00CST - except holidays and weekends.  If we are out of stock we will call or email you as soon as we can, usually same day and in rare cases next day.

Flat Shipping Rate: Continental USA Ground $8.00, Three business days $15.00, Two business days $20.00, Next business day afternoon $30.00, Next business day morning $45.00

Ground shipments are sent UPS, Federal Express and US Priority Mail.  Large packages ship UPS or Fed X, Smaller packages like roller kits, ship US Priority Mail

Alaska, Hawaii , PR, V.I. & Canada Shipping: Based on what is being shipped, we will call you prior to shipping with a quote.  For example a HP Paper Jam Kit could ship US Priority Mail for Estimate 8.00, but a HP Fuser may be 30.00 so we do not have a standard answer for this.

*PrinterSupplies.com reserves the right to charge you for any address corrections done by shipping carriers like UPS or Federal Express. So please make sure you include suite numbers, apartment numbers and correct zip codes.

99% of the time our flat rate is charged, however there may be a order where we can not.  Flat shipping rate is based on 10 lb packages. If additional shipping applies you will be notified before the order ships.  Prices, specifications, availability and terms of offers may change without notice. Despite our best efforts, a small number of items may contain pricing, typography, or photography errors.

International APO/FPO Shipping

We have been shipping to APO/FPO boxes for years.  All APO/FPO's ship US Mail or US Priority Mail 24 hours after we receive the order.  Since shipping cost is based on the weight and product size, we box the appropriate size.  We charge the exact US Postal Fee, what is on the box is what you will be charged.

Special Order Items

We can special order HP Printer parts you do not see on our site.  However, they are non cancelable and non returnable.  Call us for any request you may have.  800-552-2943