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We are glad to help with any HP LaserJet Printer, we do not offer InkJet support. Our service is FREE email tech support. However, we don't offer telephone support.
We do our best to provide you with FREE technical support or part identification, however, we can never be 100% sure our answer will fix your issue as we don't physically see your printer. If you decide to order it is your choice, we do not guarantee all answers are correct and we are not responsible for any problem / damage / issues / shipping fees it may cause.
That being said, provide as much information as possible to our tech.